Share this page Share on FacebookShare on X (Twitter)Share on LinkedInEmailMore options BookmarksGoogle+MySpaceRedditStumbleUponTumblrYammer Business Professionalism How What You Say and Do Builds Your Image |Topic-Communication Now more than ever before we have so much to deal with in the workplace: multiple generations, multitasking, internal and external customer service. Sometimes it is difficult to figure out the most appropriate way to get our message across to different groups of people. This program explores the essentials of good interpersonal communication and professionalism in the workplace. We will discuss tools and strategies to better communicate our professionalism and continue to build a positive image. Program Goal Provide participants with tools and strategies to better communicate professionalism and build a positive image. Program Objectives After completing this course, participants will be able to: Describe the 8 critical professional workplace behaviors Differentiate between intent and impact and how to communicate our intent Explain importance of respectful behavior with co-workers and others Identify their personal “brand” and how it impacts their professional behavior Designed For: Anyone who is new to a workplace environment or needs support in transitioning roles. Facilitator: Laura Schoenborn - Preuss, Ph. D., LSP - Workforce Solutions, LLC Price: $190 Member | $240 Non-Member When 9/16/2026 8:30 AM - 12:00 PMEastern Daylight Time Where The Employers Association 5570 Executive Parkway, SE Grand Rapids 49512 Registration Registration not available. Sign In Username Forgot? Required Password Forgot? Required Forgot username? | Forgot password? Create a new account Create new MFA token? × Creating a new MFA token will reset any existing tokens for this login. Do you wish to proceed? Sign in required to access training registration options.