Assertive Communication: Saying it with Tact

Assertive Communication: Saying it with Tact
Topic-Conflict Management

In this program, we will discuss assertive communication - what it is, what it’s not, why it’s important, and techniques for communicating assertively. Expect to improve your relationships and expand your ability to influence and gain commitment from co-workers and superiors.

Course Goal
To help participants understand the importance of communicating assertively to achieve better results and a higher level of confidence when interacting with others.

Course Objectives
After completing this course, participants will be able to:

  • Understand what assertive communication is – and what it is not.
  • Learn the difference between passive, assertive, and aggressive communication styles and how they impact relationships and personal reputation.
  • Describe the importance of communicating assertively, and learn various techniques for communicating assertively.
  • Improve relationships and expand the ability to influence and gain commitment from co-workers and management.

Designed For:
 Anyone working with others who wants to improve their ability to get their ideas understood and accepted.

Early Bird Price (until 1/18/22):  $125 Member | $165 Non-Member
Price (after 1/18/22):  $140 Member | $180 Non-Member
2/8/2022 8:30 AM - 12:00 PM
The Employers Association 5570 Executive Parkway, SE Grand Rapids 49512

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