The Conflict-Savvy Leader

The Conflict-Savvy Leader
Resolve Conflict Between Others - Permanently & Painlessly | Topic-Leadership | Topic-Conflict Management | NEW

Despite the painful costs of mistrust, 88% of employees report that their supervisors handle conflict poorly. Bridge the gap! Learn a proven, step-by-step process for permanently restoring collaboration between direct reports and other key members of your team. React with confidence when individuals pressure you to take sides, and transform attitudes of “us versus them” into a unified search for solutions.

Course Goal
To provide participants with a proven, step-by-step process for permanently restoring collaboration between direct reports or other key members of your teams.

Course Objectives
After completing this course, participants will be able to:

  • Transform attitudes of “us versus them” into a hardheaded search for solutions
  • React with confidence when individuals pressure you to take sides
  • Achieve lasting resolution despite conflicting accounts of past events
  • Shift the focus from who’s “right” to eliminating the specific behaviors that destroy collaboration
  • Help key players repair relationship, dismantle factions, and send a joint message of reconciliation to their colleagues or direct reports
  • Turn blame and resentment into a shared responsibility for the future

Designed For:  Human Resource professionals, managers, and owners that want to learn a proven process to resolve conflict between their direct reports.

This program is co-sponsored with TEA valued partner, Employee Assistance Center

Early Bird Price (until 5/18/19):  $265 Member & Non-Member
Price (after 5/18/19):  $275 Member & Non-Member
When
6/18/2019 8:30 AM - 4:00 PM
Where
The Employers Association 5570 Executive Parkway, SE Grand Rapids, MI 49512 UNITED STATES

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