Skip to main content
About Us Home
Summary of Services
Room Rental Form
Register for a Class
Search Classes by Topic
Catalog of Services and Training Programs
Quarterly Training Flyer
Affirmative Action Plans
Customer Satisfaction Surveys
Employee Engagement Surveys
Employee Handbook Review
Talent Management Home
HR Resources Home
Valued Partner Program
Human Resources Group of West Michigan (HRG)
Purchase a Poster
Event has a status of Frozen
Share this page
Share on Facebook
Share on Twitter
Share on LinkedIn
Coaching for Improved Performance - CNXLD
Topic-Leadership | Topic-Human Resources | Topic-HRCI |Topic-SHRM
Conflict in the workplace can be disruptive. Handled correctly, it can also be constructive. This seminar teaches managers, supervisors, and team leaders effective techniques for coaching employees who are involved in some form of conflict. Attendees will gain practical techniques for coaching employees and will increase their confidence in handling conflict effectively.
Participants will gain practical techniques for coaching employees and will increase their confidence in handling conflict effectively.
After completing this course, participants will be able to:
Assess their role in preparation for a coaching conversation.
Identify six questions that must be answered prior to coaching.
Utilize a coaching tool to improve performance.
Explain what constitutes conflict
Choose the most effective corrective action model to use with individuals involved in conflict
Supervisors, managers, and team leaders.
Early Bird Price
$105 Member | $145 Non-Member
$115 Member | $155 Non-Member
3.00 (General) recertification credit hours
3.00 PDCs for the SHRM-CP or SHRM-SCP
3/6/2019 8:30 AM - 12:00 PM
The Employers Association 5570 Executive Parkway, SE Grand Rapids, MI 49512 UNITED STATES
Online registration not available.
Keep me signed in
Create a new account
You must sign in to place orders
(including training registrations)
= Company Email Address
If you do not know your password, click "forgot my password"