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Self-Defeating Habits of Otherwise Brilliant People®
Creating Unbreakable Teamwork and Trust
| Topic-Conflict Management |
NEW
You’ve seen it: avoidance, talking about others instead of talking to them, rumors, negative speculation, factions, and lack of trust. Learn why negative assumptions pick up momentum and spread, how to short-circuit destructive disagreement, extinguish incivility and eliminate unconscious behaviors that spark toxic power struggles and cycles of mistrust.
Course Goal
To help participants master techniques that help them manage frustration, disappointment and disagreement.
Course Objectives
After completing this course participants will be able to:
Turn resentment into shared responsibility
Avoid the mistakes that derail productivity and erode cohesiveness
Reverse power struggles
Short-circuit the hidden costs of contempt
Shift the focus off people and personalities to the five root causes of workplace tension
Turn self-righteous indignation into a search for solutions
Be hard on the problem, soft on the people
Build teams that endure even during times of rapid change
Designed For:
Human Resource professionals, managers, owners and any business leader who wants to improve how their employees work together.
This program is co-sponsored with TEA valued partner, Employee Assistance Center
Early Bird Price
(until 1/13/19)
: $315 Member & Non-Member
Price
(after 1/13/19)
: $325 Member & Non-Member
Time was originally published as a half-day program in error. We apologize if this has caused any inconveniences.
When
2/13/2019 8:30 AM - 4:00 PM
Where
The Employers Association 5570 Executive Parkway SE Grand Rapids, MI 49512 UNITED STATES
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