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Assertive Communication: Saying it with Tact
In this seminar, we will discuss assertive communication - what it is, what it’s not, why it’s important, and techniques for communicating assertively. Expect to improve your relationships and expand your ability to influence and gain commitment from co-workers and superiors.
This program is required for the Conflict Management Skills Certificate
To help participants understand the importance of communicating assertively to achieve better results and a higher level of confidence when interacting with others.
After completing this course, participants will be able to:
Understand what assertive communication is – and what it is not.
Learn the difference between passive, assertive, and aggressive communication styles and how they impact relationships and personal reputation.
Describe the importance of communicating assertively, and learn various techniques for communicating assertively.
Improve relationships and expand the ability to influence and gain commitment from co-workers and management.
Anyone working with others who wants to improve their ability to get their ideas understood and accepted.
Early Bird Price
: $125 Member | $165 Non-Member
: $135 Member | $175 Non-Member
2/7/2019 8:30 AM - 12:00 PM
The Employers Association 5570 Executive Parkway, SE Grand Rapids, MI 49512 UNITED STATES
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