Effective Communication Skills

Effective Communication Skills
Topic-Communication

This course covers both spoken and written communication. Students will learn effective public speaking skills, memo/report writing skills and non verbal communication. Each skill is practiced in class. This program is required for the Communication Skills Certificate.

Course Goal
To equip participants to effectively communicate at work.

Course Objectives
After completing this course, participants will be able to:

  • Follow a 3-step model when presenting information
  • Create a plan to overcome common listening barriers
  • Utilize the EAR model during interactions
  • Choose the appropriate approach when engaged in conflict
  • Write clear emails

Designed For:  Prospective, new or experienced supervisors and managers who are seeking growth in state-of-the-art management concepts. 

Early Bird Price (until 12/30/18):  $185 Member | $235 Non-Member
Price (after 12/30/18):  $195 Member | $245 Non-Member
When
1/30/2019 8:30 AM - 4:00 PM
Where
The Employers Association 5570 Executive Parkway, SE Grand Rapids, MI 49512 UNITED STATES

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