Business Professionalism

Business Professionalism
How What You Say and Do Builds Your Image |Topic-Communication

Now more than ever before we have so much to deal with in the workplace: multiple generations, multitasking, internal and external customer service. Sometimes it is difficult to figure out the most appropriate way to get our message across to different groups of people.

This seminar explores the essentials of good interpersonal communication and professionalism in the workplace. We will discuss tools and strategies to better communicate our professionalism and continue to build a positive image.

Course Goal
Provide participants with tools and strategies to better communicate professionalism and build a positive image.

Course Objectives
After completing this course, participants will be able to:

  • Describe the 8 critical professional workplace behaviors
  • Differentiate between intent and impact and how to communicate our intent
  • Explain importance of respectful behavior with co-workers and others
  • Identify their personal “brand” and how it impacts their professional behavior

Designed For:  Anyone who is new to a workplace environment or needs support in transitioning roles.

Early Bird Price (until 9/23/18):  $105 Member | $145 Non-Member
Price (after 9/23/18):  $115 Member | $155 Non-Member
10/23/2018 8:30 AM - 12:00 PM
The Employers Association 5570 Executive Parkway, SE Grand Rapids, MI 49512 UNITED STATES

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