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How What You Say and Do Builds Your Image
Now more than ever before we have so much to deal with in the workplace: multiple generations, multitasking, internal and external customer service. Sometimes it is difficult to figure out the most appropriate way to get our message across to different groups of people.
This seminar explores the essentials of good interpersonal communication and professionalism in the workplace. We will discuss tools and strategies to better communicate our professionalism and continue to build a positive image.
Provide participants with tools and strategies to better communicate professionalism and build a positive image.
After completing this course, participants will be able to:
Describe the 8 critical professional workplace behaviors
Differentiate between intent and impact and how to communicate our intent
Explain importance of respectful behavior with co-workers and others
Identify their personal “brand” and how it impacts their professional behavior
Anyone who is new to a workplace environment or needs support in transitioning roles.
Early Bird Price
$105 Member | $145 Non-Member
$115 Member | $155 Non-Member
10/23/2018 8:30 AM - 12:00 PM
The Employers Association 5570 Executive Parkway, SE Grand Rapids, MI 49512 UNITED STATES
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