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Coaching for Improved Performance
Topic-Leadership | Topic-Human Resources | Topic-HRCI | Topic-SHRM
Conflict in the workplace can be disruptive. Handled correctly, it can also be constructive. This seminar teaches managers, supervisors, and team leaders effective techniques for coaching employees who are involved in some form of conflict. Attendees will gain practical techniques for coaching employees and will increase their confidence in handling conflict effectively.
Participants will gain practical techniques for coaching employees and will increase their confidence in handling conflict effectively.
After completing this course, participants will be able to:
Assess their role in preparation for a coaching conversation.
Identify six questions that must be answered prior to coaching.
Utilize a coaching tool to improve performance.
Explain what constitutes conflict
Choose the most effective corrective action model to use with individuals involved in conflict
Supervisors, managers, and team leaders.
Early Bird Price
$105 Member | $145 Non-Member
$115 Member | $155 Non-Member
3.00 (General) recertification credit hours
3.00 PDCs for the SHRM-CP or SHRM-SCP
6/27/2018 8:30 AM - 12:00 PM
The Employers Association 5570 Executive Parkway, SE Grand Rapids, MI 49512 UNITED STATES
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