Certificate Programs

Our certificate programs have been carefully designed to provide a comprehensive set of skills and knowledge to be used in real-world settings.

Certificates currently being offered:

Communication Skills Certificate (not scheduled for Jan - June, 2021)
This certificate program provides participants with a comprehensive understanding of the communication process.  Each course focuses on a particular area of communication that, when combined with other courses, gives the student a wealth of information on communication and a wide range of techniques and skills necessary to be an effective communicator.

Conflict Management Skills Certificate
This certificate will provide specific tools for working with difficult situations at work and home. The program provides the participants with the tools to work with resistance, conflict in the workplace and different personalities. It is designed to assist the participant in recognition of different conflicting situations and apply alternative tools to address the conflict.

HR Skills Certificate
This certificate provides participants with a comprehensive understanding of principles of the human resource function. Each seminar focuses on one specific area within the HR discipline that, when combined with other seminars, gives the student a solid understanding of the HR function. The certificate program is geared toward individuals new to the HR function and to individuals wishing to refresh their understanding of what is current in the world of HR.

For more information about training and educational opportunities, contact Ray Bennett at 616.698.1167.