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Advanced Employment Law

This session further examines employment law introduced in the HR Certificate 1 series, through case law and case studies such as Title VII, ADA and FLSA. Attendees will be able to practice and apply the knowledge gained to interpret and successfully handle a variety of employment law situations. This is part of the HR Level 2 Certificate Series.



Advanced Leadership Certificate

To create a workplace climate that enhances peak performance, effectively leads change, demonstrates leadership techniques for effectively managing change, and utilizes the Situational Leadership Model® to focus and guide employee performance to achieve standards of excellence.



Business Professionalism: How What You Say and Do Builds Your Image

This seminar will explore the essentials of good interpersonal communication and professionalism in the workplace. We will discuss tools and strategies to better communicate our professionalism and continue to build a positive image.



Coaching For Excellent Job Performance

Engage your employees to become more productive, effective and committed. Get the best from your team while keeping your team members poised to do the very best. Learn coaching styles to connect with all types of employees.



Conflict Coaching

Conflict in the workplace can be disruptive. Handled correctly, it can also be constructive. This seminar teaches managers, supervisors, and team leaders techniques for coaching employees who are involved in some form of conflict with each other. Attendees will gain practical techniques for coaching employees and will increase their confidence in handling conflict effectively.



Disciplined Problem Solving & Corrective Action

This course takes participants through the Problem Solving and Corrective Action process. They will gain hands-on experience in performing disciplined problem solving and an introduction to problem solving tools. This program satisfies the Disciplined Problem Solving session requirement in the Core Leadership Skills Certificate.



Documentation: Protecting Your Company's Employment Decisions

One of the best ways to protect yourself and your company from legal action is to appropriately document incidents and behaviors in the workplace that describe what actually occurred. This seminar is designed to help supervisors and managers adequately and accurately document good and bad performance and incidents in the organization.



Employee Engagement: The Diamond Ring

Is your team fantastic or floundering? This program will give you practical ideas to create a more motivating environment for all employees. Learn to create excitement and engagement leading to increased productivity and interest.



Employee Orientation

A well-designed, well-implemented orientation program gives a new employee confidence that his/her choice of job was the right one. It can be the first critical step to building loyalty to the company. Assess your current orientation program or the possible need to develop one for your organization by attending this briefing. This program is part of the HR Level 1 Certificate series.



Employee Selection

Recruiting and hiring the right people is the key to success for any organization. In this program, the entire selection process is examined including position analysis, determining necessary qualifications, candidate screening, the job interview, pre-employment testing, and background investigations. This is part of the HR Level 1 Certificate series.



Employment Law

This workshop will review all the various state and federal laws that apply to the workplace, as well as the ramifications of laws on employers. This program is part of the HR Level 1 Certificate series.



Facilitation Skills for New Facilitators

This interactive workshop is intended for new facilitators who want to develop and/or improve their facilitation skills. It provides you with fundamental facilitation tools and a structured process that can be applied to any type of facilitated session, whether it is a staff meeting, planning session, community-based meeting, a brainstorming session, or any kind of meeting that you want to be meaningful and productive.



FMLA/HIPAA/COBRA: Befriending the Monsters in the Closet

This program is designed to review the acts, rules, regulations and requirements for compliance. These topics will be covered in a straightforward, plain English manner to help demystify the language and conditions of these topics. This program is part of the HR Level 1 Certificate series.



Goal Setting: Making Things Happen

Employees without goals are employees without direction. And after you set goals with employees, you have to measure employee progress toward their goals. In this program, we address setting goals with employees, measuring employee performance, and conducting goal-focused meetings the right way.



How to Conduct Employee Performance Appraisals

Could you defend your employee appraisal system in court? Does your appraisal objectively measure employee performance or is it a tool for discrimination? Do you have a clear picture of what an appraisal can legitimately be used for and how it should be administered? This program will provide answers to these questions and give managers the tools necessary to conduct effective evaluations of employee performance.



How To Conduct Successful Internal Investigations

If internal investigations are done properly, they either can aid employers in taking action that avoids lawsuits, or they can offer employers defense and lessen damages if there is subsequent litigation. This briefing will provide general guidelines and tips on conducting internal investigations when complaints of harassment, accounting difficulties, or other misconduct arise.



HR Behavioral Profiling

To deal effectively with others requires understanding oneself. Using a popular and proven behavioral model, participants will analyze their own personal style of interacting with others. Participants will learn to recognize and interact effectively with all types of people. Participants will take an on-line behavioral profile prior to this program. This program is also part of the HR Level 2 Certificate series.



HR Recordkeeping

This workshop focuses on generating and maintaining appropriate records to effectively manage an HR department. This program is a part of the HR Level 1 Certificate series.



HR Tools: How to Develop an Employee Handbook and Write Effective Policies and Procedures

Employee handbooks can be a powerful management tool and helpful resource for employees. Poorly drafted policies or inconsistently enforced handbooks can be a source of conflict and legal liability.



Human Resources Certificate - Level 1

This certificate series provides the newly appointed HR professional practical, everyday application of the various laws and governmental regulations that HR encounters in addition to providing them with the tools necessary to survive the multiple tasks presented each day. Those who attend all six seminars within 12 months will receive a certificate of completion and will be prepared to take on the complex task of managing today’s workforce issues.



Human Resources Certificate - Level 2

This certificate series has been developed to expand the human resources body of knowlege for more experienced HR practitioners. The seminars cover a range of topics that participants can apply in their own organizations to help strengthen the employer/employee relationship. As with the Human Resources Level 1 Certificate program, those who attend all six seminars within 12 months will receive a certificate signifying successful completion of the series.



Interviewing Skills

This program covers the critical steps that should be taken in preparation for the job interview, as well as an in-depth discussion of the interview itself. Special attention is given to the development and effective use of behavioral interview questions, including a video presentation on the subject. This program is a part of the HR Level 2 Certificate series.



Introduction to Situational Leadership II®

Situational Leadership II® is one of the most effective leadership tools to help people reach their highest levels of performance. Developed by Ken Blanchard and Dr. Paul Hersey, Situational Leadership II® is a systematic process to develop an individual’s competence (skills/knowledge) and commitment to a specific goal or task. It explores the leadership behaviors (directive and supportive) needed to develop the follower. Participants will receive an assessment to help them determine their preferred leadership style(s) and discover the leader behaviors they need to be most effective.



Introduction to Social Media

A crash course in Social Media – twittering, blogging, social networking and more.



Legal Issues and HR Policies Dealing with Social Media Use in the Workplace

Learn from an experienced attorney what you need to do to protect your organization as the issues with social media use continue to evolve.



Managing Conflict

An effective leader who has the ability to manage conflict effectively, has the opportunity to minimize negative results. This seminar will help participants identify the cause of conflict and show how to work with involved employees to bring about a resolution. This program is a part of the HR Level 2 Certificate series. Bring in a personal or professional conflict to share!



Performance Management: Putting the Pieces Together

This seminar is designed to put the pieces of employee development together. Participants will discuss the elements of performance and how to create a systematic approach to managing performance. This is part of the HR Level 3 Certificate Series.



Pre-Employment Assessment Tools

Although the employment interview is a key component of the selection process, the decision as to whether or not to hire should be made only after utilizing other methods for predicting job success. This two-hour program will focus on the various pre-employment tools available to hiring managers.



Progressive Discipline & Termination

This program stresses the importance of early intervention when performance or behavior issues arise. We will discuss the need for applying a fair and consistent disciplinary system designed to “turn around” poor performance. Should the progressive disciplinary steps fail to correct the unsatisfactory behavior, information will be given on how to terminate employees with a minimum of legal risk. This program is a part of the HR Level 2 Certificate series.



Protecting Your Organization Against Workplace Violence

This seminar focuses on the potential for workplace violence in organizations and how it can be diminished through careful planning and training.



Protecting Your Organization During Staff Reductions

There is no one specific way to avoid employment litigation in a staff reduction. However taking the time to follow certain steps will minimize the risk of litigation, create better employee relations and boost your organizational image.



Respecting Differences: Preventing Harassment, Discrimination & Workplace Violence

This program combines our popular Respecting Differences course with those elements of harassment and discrimination and other behaviors that can lead to workplace violence. We will look at how lack of respect can potentially lead to violence in the workplace and what human resource professionals can do to protect themselves and their organizations. This session will also cover areas of risk and preventative measures. This is a part of the HR Level 2 Certificate Series.



SHRM Learning System Prep Course

The ultimate mark of a serious HR professional is certification as a Professional in Human Resources (PHR) or a Senior Professional in Human Resources (SPHR) through the Human resource Certification Institute (HRCI), an affiliate of the Society for Human Resource Management (SHRM). In support of HR professionals in our area, The Employers’ Association is partnering with Davenport University to offer the SHRM Learning System, PHR/SPHR Prep Course. This course is designed by SHRM to help prepare a candidate to successfully take the PHR/SPHR certification exam.



Strategic Planning: A Systematic Approach to Your Company's Future

This interactive seminar provides participants with an understanding of an effective strategic planning process and how to work through the issues that support and work against the process.



Summer Lunch Buzz: Organizational Development & Training (Catch the Buzz Package)

Come spend ninety minutes, have lunch and chat about organizational development topics that are of interest to you and your organizations. The format is lunch and then an informal discussion led by Ellen Levey, TEA’s Director of Organizational Development, on issues that affect all of our organizations. We’ll use the forum to share what we are doing in our own companies as well as relevant information from training and development .



Techniques for Dealing with Difficult Behavior

This seminar will present the many types of behaviors and traits as well as common personality disorders. Participants will learn how to identify typical and atypical behaviors and how to effectively work with or correct them.



Wage and Salary Administration

This workshop reveals the “mysteries” of basic wage/salary administration. The program covers the establishment of a pay administration system, the level of employee interaction necessary to make it work, and the management commitment needed to successfully implement such a program.



Webinar: Employment-at-Will and Wrongful Discharge

Employers often want to rely on the concept of employment at will to justify their employment actions. But what does employment-at-will really mean? When does an employee discharge become wrongful? This webinar will examine the scope of employment-at-will and its exceptions, which constitutes the law of wrongful discharge.



Webinar: HR Series: PTO - Is it the Way to Go?

A PTO bank offers an alternative way to provide employees vacation, sick and personal time in one category of available time off. PTO banks can streamline benefits administration and cut the costs of absenteeism. This session will discuss many issues to consider when exploring a PTO bank as an option.



Webinar: HR Series: Layoffs - Be Prepared And Do It Right

Whether you call it a reduction in force, resturcturing, layoff or something else, once the decision to cut jobs has been made, the difficult process of terminating employees begins. Careful planning and implementation can ease the way to preserving the dignity and well-being of all involved, and at the same time, reduce employee relations problems and the potential for costly litigation and liability.



Webinar: Negotiating The Exit: Guidelines For Difficult Terminations

This unique program offers practical advice and information on employment terminations.



Who Needs What? Training Needs Analysis and Training Plans

Needs assessment is an important step in the performance improvement arena. It precedes the design and development of any training development initiative. This seminar will cover how to design and use an assessment tool that is a good fit for your organization. We will then look at how to develop the best training plan. Participants will be provided sample materials. This program is a part of the HR Level 3 certificate program.



Workplace Bullying Workshop

This seminar explores the behaviors of bullying and the impacts of this negative behavior on the bully’s victims and others. This 2-hour course defines bullying and presents strategies for dealing effectively with bullying behavior.



Wow Them - Engaging Train the Trainer Techniques

This practical 1-day workshop is geared toward new training professionals and employees with little or no training experience who are asked to train staff. It provides you with a strong "how-to" overview of the entire training function from understanding your audience, creating an interactive agenda, engaging your audience, and ensuring the content is received. You will leave the workshop confident and fully prepared to tackle any training assignment!