Become A TEA Member

Joining The Employers’ Association is a wise and cost-effective decision. Your membership gives you a wide range of free and deeply discounted services aimed at the prevention of HR problems. As a TEA member, you have access to salary surveys, compliance guidance, management and human resource advice, training, and consulting. Most day-to-day services are included in one annual membership fee. When members choose specialized services and training, discounted rates apply.

 

How do I join? 

Not sure if your company is already a member? Check here.

Testimonial

We put 150 people through some DiSC profiling and it has done huge things with people working better with each other and Management being able to profile candidates for positions. It is very powerful.
- Dave Rugg, Director of Operations, Borisch

Core Leadership Skills Certificate

 

OVERVIEW
This newly formatted five-part leadership skills certificate focuses on foundational leadership principles and skills needed by every leader or potential leader. This 40-hour program replaces the six-part previous 72-hour Leadership Certificate.  Participants will learn leadership skills that can be applied immediately. Through a combination of hands-on coursework and a learning log, everyone will leave the sessions eager to practice new skills and strive for greater success.

TOPICS

Leadership 1 - Human Relations
• Four behavioral styles and their relationship to each other
• How to recognize or “read” the behavioral styles of others
• Sources of conflict
• How to increase personal effectiveness in interpersonal relationships

Leadership 2 - Engaging Employees
• Management styles and leadership qualities
• Principles of motivation
• The art of discipline
• Behavioral feedback
• Effective time management

Leadership 3 - Effective Communication
• Listening effectiveness
• Active and passive listening
• Perception's role in communication
• Intent vs. impact
• How to coach for improved performance
• How to write an effective business letter/memo/email

Leadership 4 - Managing Performance
• Ethical conduct in today’s business environment
• Management audit
• Creating an action plan for change
• Harassment and drug & alcohol issues
• Conflict management techniques
• Case studies

Leadership 5 - Disciplined Problem Solving
• Problem Solving Model
• Root cause problem solving
• The steps of problem solving
• Introduction to basic problem solving tools: Brainstorming, 5 W’s and an H, 5-Why’s, and Cause and Effect Analysis
• Pareto analysis

CONTINUED TRAINING
It is recommended that those individuals wishing to increase their knowledge of Leadership Skills should continue on to the Advanced Leadership Certificate, Techniques for Dealing with Difficult Behaviors and Managing Conflict seminars.

COST
The cost for this 40-hour certificate is $825 per participant for member companies and $1000 for non-members. Non-member companies must submit payment prior to the start of each class.

WHO SHOULD ATTEND
Prospective, new or experienced supervisors and managers who are seeking growth in state-of-the-art management concepts. (Receive a 5% discount when you enroll three (3) or more employees for the same term.)

DAVENPORT UNIVERSITY CREDIT
TEA and Davenport University have entered into an articulation agreement that grants university-level course credit. This Certificate program has been aligned with several of DU’s classes for a total of five (5) semester credit hours. The six courses will translate as credit towards a degree program for the following Davenport University courses: MGMT 400- Leadership Development (3 semester credit hours), GNHM- General Humanities Credit (1 semester credit hour), GNBS-General Business Credit (1 semester credit hour). Contact TEA at 616.698.1167 for more information.

CERTIFICATE SCHEDULE

If you have questions about our Core Leadership Skills Certificate or are interested in having us bring this program to your organization, contact our Educational Services Department at 616.698.1167.