Setting Expectations and Providing Feedback

FULL | Topic-Leadership | Module 2 from Introduction to Leadership program

Great employee performance is powerfully influenced by clear expectations and timely feedback. Leaders and organizations that provide regular positive and improvement feedback make fewer mistakes, learn faster, and develop their employees better. This program focuses on the leadership tactics and skills of setting expectations and providing feedback for reinforcement and feedback for improvement.

Course Goal
To prepare leaders to effectively set expectations and provide feedback to employees.

Course Objectives
After completing this module, participants will be able to:

  • Apply a two-step process for communicating clear expectations
  • Determine the proper use of four measurable and/or observable criteria in setting expectations
  • Develop a plan to set expectations with an employee
  • Provide feedback for reinforcement using a three step process
  • Provide feedback for improvement using a five step process

Designed For:  New and potential team leaders or supervisors.

Early Bird Price (until 4/30/24):  $115 Member | $135 Non-Member
Price (after 4/30/24):  $155 Member | $175 Non-Member
When
5/21/2024 12:30 PM - 4:00 PM
Eastern Daylight Time
Where
The Employers Association 5570 Executive Pkwy SE Grand Rapids 49512-5507
Registration not available.

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